Customer Service with German

Customer Service Representative With German

If YOU are strong-minded, eager-to-learn individual and speak German, our Prague office has an exciting opportunity for YOU!

Our partner`s vision is to make a healthy and sustainable lifestyle the most attractive choice. With our partner, we believe in the power of ideas and are thirsty to realize the ones that could have an impact.

Our partner`s product is a refillable bottle, powered by aroma Pods,

A drinking system allows you to drink only water, but experience cherry, peach, and more flavors.

The idea is to help you drink water like never before. To Introduce the world's first hydration system that flavors water through scent alone.

Responsibilities:

Connect with customers through instant messaging on a business's website to:

• Provide online and instant technical support

• Take care of Email and live chat support

• Help customers with complaints

• Give customers information about products and services

• Take orders and process returns.

• Help customers understand the product and answer questions about the products

Requirements:

• Communication Skills (Both Written and Spoken)

• Native level German speaker or C1/C2 level

• Multitasking Skills

• Empathy and Problem-Solving Skills

• Typing and Data Entry

• Positive Attitude

What are we offering you?

• Good Bonus and benefits

• Full-time, 40 hours/week

• Monday to Friday

• Fantastic career prospects in an international company

• High possibilities to grow inside the company

• Extensive training on market-leading products, personal development programs, and mentoring to fully develop skills

• Relocation package if you live abroad

• 25 days of paid holiday