Data Visualization Analyst @ Verita HR

O pozici / o projektu

Původní popisek. 

Client & contract: lead international bank | B2B
️ Recruitment: phone screen with our recruiter + on on-line meeting with the hiring managers
️ Hybrid work: 6 days per month from the office in Cracow

About the project:

We are looking for a Data Analyst who can turn complex operational and user experience data into practical insights that improve internal technology services. In this role, you will work closely with cross-functional teams to understand how users interact with IT services, identify friction points, and build clear visibility around service performance. This is a strong opportunity for someone who enjoys combining analytics, dashboard creation, and process automation to influence how digital services evolve.

The offer:

• Prestigious position at one of the world's largest banks
  
• Stable, long-term projects
  
• Competitive salary with a B2B contract
  
• Hybrid work (6 days per month from the office in Cracow) and flexible working hours
  
• Private healthcare and multisport card
  
• Personal growth and development opportunities with the possibility to rotate between projects
  
• Referral program and company events
  
• Convenient parking

Odpovědnosti

Původní popisek. 

1. Collect, consolidate and analyse data from multiple sources such as IT systems, service management platforms, monitoring tools and user experience channels
2. Define, track and maintain performance metrics related to customer IT journeys and service quality
3. Analyse user behaviour patterns, service bottlenecks and recurring issues to identify improvement opportunities
4. Convert raw and complex datasets into actionable recommendations that support both operational and strategic decisions
5. Design, build and maintain dashboards that provide clear visibility into service performance and user satisfaction trends
6. Present findings using effective data storytelling, making technical insights understandable for a wide range of stakeholders

Ukázat vše (8)

Detail pracovní nabídky

• Online nábor
• Start on 2026-06-01
• Práce na dálku: flexibilní počet dnů
• Flexibilní pracovní doba

Výhody v kanceláři

• Bezplatná káva
• Parkování kol
• Sprcha
• Bezplatné parkování
• Jídelna
• Zábavná zóna
• Bez požadavku na dress code
• Bezplatné nápoje
• Moderní kancelář

Výhody

• Sportovní balíček
• Soukromá zdravotní péče
• Plochá struktura
• Malé týmy
• Mezinárodní projekty